Compatibility Policy

Introduction

This Compatibility Policy explains how product compatibility works for EkksConfigs, a subsidiary of EKKS XIM Store.

Please read this policy before purchasing any configuration.

Supported Platforms

All configurations sold on EkksConfigs are designed to work across all supported gaming platforms.

This includes supported console and PC environments when properly configured.

Please follow the setup guides included with your purchase to ensure the configuration is installed correctly for your platform.

Product Requirements

Some products may require specific hardware, software, game settings, or configuration methods.

Any important requirements will be clearly listed on the product page.

Customers are responsible for reviewing these requirements before completing their purchase.

Setup Guides

Every purchase includes setup guides designed to help you correctly configure your product.

Following these guides is essential to ensure the configuration performs as intended.

Failure to follow the provided instructions may result in improper functionality.

Customer Responsibility

Before purchasing, you are responsible for verifying that:

  • Your game is supported.
  • Your platform is supported.
  • You have the required hardware and software.
  • You understand the product requirements described on the product page.

If you are unsure whether a product is compatible with your setup, please contact us before purchasing.

Third-Party Changes

Game developers may release updates that affect gameplay, mechanics, or other features.

While we strive to keep our products current, EkksConfigs cannot guarantee uninterrupted compatibility following updates made by third-party developers or platform providers.

Technical Assistance

If you experience compatibility or setup issues, we are happy to help.

Support is available through:

  • Discord (preferred support method)
  • Email (if Discord support is not possible)

Our team will do its best to help you configure your purchase correctly and resolve compatibility-related issues whenever possible.