Terms of Service
Introduction
Welcome to EkksConfigs, a subsidiary of EKKS XIM Store.
These Terms of Service govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website or purchase our products.
Digital Products
EkksConfigs sells digital XIM Matrix configurations.
No physical products are shipped. All purchases are delivered digitally through the email address provided during checkout.
Eligibility
By using our website, you confirm that:
- You are legally capable of entering into a binding agreement.
- The information you provide during checkout is accurate.
- You are responsible for maintaining the security of your own devices and accounts.
Orders and Payments
All orders must be completed using the payment methods available during checkout.
Once payment has been successfully processed, your order will be prepared for digital delivery.
We reserve the right to refuse or cancel any order if fraud, abuse, or unauthorized activity is suspected.
Product Delivery
Digital products are delivered electronically to the email address provided during checkout.
It is your responsibility to ensure that your email address is entered correctly before completing your purchase.
If you do not receive your order within a reasonable time, please contact our support team.
License
Purchasing a configuration grants you a personal, non-exclusive, non-transferable license to use the purchased product.
Ownership of the product remains with EkksConfigs.
Your purchase does not grant permission to redistribute, resell, publish, or otherwise share any configuration files.
Prohibited Use
You agree not to:
- Share purchased files with others.
- Resell or redistribute any product.
- Upload purchased products to public websites or marketplaces.
- Claim ownership of our products.
- Modify and resell our configurations.
- Attempt to exploit or interfere with our website or services.
Violation of these Terms may result in the suspension of future purchases or support services.
Updates
Unless explicitly stated on the product page, future updates are not included with your purchase.
If a new version of a configuration is released, it is considered a separate product and must be purchased independently.
Product Information
We make every reasonable effort to ensure product descriptions, compatibility information, and other details are accurate.
Customers are responsible for reviewing product descriptions and compatibility information before completing a purchase.
Support
Customer support is primarily provided through our official Discord server.
If Discord support is not available or suitable for your situation, support may be provided via email.
Support is limited to assistance related to purchased products and their intended use.
Intellectual Property
All content available on the EkksConfigs website, including but not limited to:
- Configurations
- Product descriptions
- Images
- Graphics
- Logos
- Branding
- Website content
is the intellectual property of EkksConfigs or its licensors and is protected by applicable copyright and intellectual property laws.
Disclaimer
EkksConfigs is an independent business and is not affiliated with, endorsed by, or sponsored by Sony, Microsoft, Activision, Electronic Arts, Ubisoft, Epic Games, XIM Technologies, or any other game publisher, hardware manufacturer, or trademark owner.
All trademarks, game titles, company names, and logos belong to their respective owners.
Limitation of Liability
To the fullest extent permitted by applicable law, EkksConfigs shall not be liable for:
- Indirect or consequential damages.
- Loss of profits or business opportunities.
- Compatibility issues caused by unsupported hardware or software.
- User configuration errors.
- Temporary interruptions of website availability.
Our total liability shall never exceed the amount paid for the purchased product.
Changes to Products and Services
We reserve the right to modify, discontinue, or remove products, pricing, or website features at any time without prior notice.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our business, legal requirements, or services.
Continued use of the website after such changes constitutes acceptance of the updated Terms.
Governing Law
These Terms shall be governed by and interpreted in accordance with the applicable laws governing the operation of EkksConfigs, without regard to conflict of law principles.
Contact
If you have any questions regarding these Terms of Service, please contact us through:
- Discord (preferred support method)
- Email (if Discord support is not available)
We will make reasonable efforts to respond as soon as possible.